Why I Hate Chase Bank
Yep, I said it. I HATE Chase Bank. Here’s why:
In September I made a deposit to my account. In October there was a withdrawal from my account for the exact same amount. At this time, the bank was Washington Mutual.
Now, since they hadn’t bothered to notify me of this reversal, I unknowingly overdrafted the account. Then I started getting collection calls from Chase since they had just completed the WaMu takeover. I reviewed my account activity and there was no way I made or authorized that withdrawal. I asked Chase for more information. They couldn’t track the transaction but confirmed that they had not taken it out of one account and posted it to any of my other accounts (yeah, no kidding – I could tell that too). They were also able to confirm that it was an in-branch transaction. Also interesting since I never go inside the bank.
I asked for a copy of the transaction. Now comes the zinger. I received a copy of the transaction and guess what the copy was… It wasn’t a copy at all, rather a printout saying “Sorry, we don’t have a copy of the transaction.” I waited a WEEK to get a copy of a blank page.
In the meantime I’m still getting collection calls on the account and they’re threatening to write it off to bad debt. Mind you, I haven’t made a deposit yet because I’m afraid they’re going to steal more of my money. I explained the situation to no less than six representatives and filed a fraud complaint with them, asking them to substantiate the transaction.
It’s a month later, I still have no resolution, I haven’t received my deposit back and I’m STILL getting collection calls from Chase. I’m going to make a deposit today, just enough money to keep them from calling me.
Here’s what I have to say in closing:
Dear Chase Bank,
I hope you choke on the government bailout dollars that you’ve so eagerly suckled from the teat of the American taxpayer. Taking it out of both pockets – taxes on one side, and directly out of my account on the other side, what a way to live.
Don’t you think I have enough to do without tracking down YOUR mistake? Perhaps if I were an incompetent, moronic boob, I too could get a 25 BILLION dollar bailout. Do you know how much good I could do with that kind of money? I sure wouldn’t be stealing even more from my customers, that’s for sure. Or at least I would have the decency to buy them flowers after I (ahem) them.
Kind regards,
Ex-Customer
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